Facilitate Positive Change Through Sense-Making

The world we live in is a whirlwind of constant transformation. Every aspect of business is in flux, from technological innovations to market dynamics. Given this, it's no surprise that organisations are perpetually faced with the adaptation challenge. However, the crux of this challenge often isn't about embracing change itself, but rather guiding teams through it.


The Challenge of Leading Through Change

Leading a team through a transition can feel like a daunting task. The uncertainty and trepidation that change provokes can leave teams feeling weary, anxious, and unclear about their roles in the new environment. Furthermore, not all leaders have the tools and skills to navigate the various reactions their people are having to the change, making the task more overwhelming than it should be.


The Solution: Reframing Change Leadership

Enter the concept of 'Reframe Change - Lead with Momentum' – a focused approach that helps leaders guide their team through change by making sense of it. Rooted in four foundational skills, one of its principal objectives is to create an environment where reactions to change are understood, expected, and normalised.

A standout feature of this approach is its grounding in neuroscience. Leaders can better anticipate and address team concerns by understanding the biological processes behind how individuals react to change. By understanding the reaction, the leader can offer genuine, informed support.


The Mental Model and Change Curve

Central to reframing change is understanding the 'mental model' – a representation of an individual's thought process influenced by life experiences, values, beliefs, genetics, and information. Given its unique nature for each individual, it underscores the importance of tailored support and communication during periods of change.

Equally important is the 'change or grief curve', which traces the emotional trajectory individuals experience when confronted with change, beginning with shock and denial and, if guided correctly, culminating in acceptance and proactive problem-solving.


The Role of Positive Brain Chemicals

Recognising the influence of positive brain chemicals like dopamine (motivation), oxytocin (trust), serotonin (mood stability), and endorphins (well-being) enables the leader to create conditions where these chemicals can thrive. Great change leaders can significantly influence the team's perception of change through a careful and deliberate approach. Whether it's through recognising achievements, fostering trust, or simply promoting a culture of well-being, these strategies are integral to cultivating a positive change environment.

A change leader's role is not to avoid or ‘manage’ the emotional reaction, but instead use their understanding of brain chemicals to provide activities and support that tap into the positive brain chemicals that help people have a better experience of change.


Synergy IQ: Reframing the Way We Lead Change

The importance of effective change leadership cannot be overstated in a world defined by its ever-evolving nature. It's about more than just endorsing or implementing change; it's about understanding it, guiding teams through it, and emerging stronger on the other side. Synergy IQ is an organisational transformation company dedicated to helping businesses navigate the intricacies of change.


The Systems Thinking Approach used by SynergyIQ transformation specialists allows you to gain alignment faster, and plan and execute change more successfully. Our methodologies are integrated, easy to apply, and transferrable, so you’ll get better results on this change and the next one.




Learn More by Contacting our Team